Work / Case study

Wellness House

A wellness website with booking and payments built into the practice

Website design and development · Booking and payments · Marketing and operations

Wellness House needed a website that could introduce its clinics and practitioners and support the work of running a practice. Booking and payments were still handled offline. Abstraction Creative designed, built, and hosted the website and set up the tools Wellness House needed to bring those tasks online.

Homepage design detail · Photography, teal, and botanical linework

Making it easier to explore the practice

We designed dedicated pages for clinic listings and practitioner profiles, giving visitors a way to explore locations and learn about the people providing care. The website design also included a shop and a magazine. A soft palette, botanical linework, and photography gave these different sections a consistent visual language.

Practitioner profile design detail · Portrait and botanical backdrop
Practitioner profile design detail · Photography gallery
Product page design detail · Photography and botanical linework
Magazine design detail · Editorial photography and botanical linework

Bringing appointments and payments online

We set up Acuity so practitioners could book appointments and sync them with the website. We also set up Stripe so Wellness House could take payments for services delivered off site. These were two practical changes to how the business worked, giving the team a digital way to handle appointments and collect payments.

Our work on booking and scheduling systems begins with how staff arrange appointments and where that information needs to be available.

Supporting the work behind the website

Our work extended into accounting setup, marketing, and the tools the team used to communicate with customers. We set up Gmail for customer communications and created workflows to automate parts of that work. We also configured marketing tools and hosted the site.

Scope

Website design, development, and hosting · Acuity scheduling and website synchronization · Stripe payment setup · Accounting setup · Customer communications and automation · Marketing and tool setup

What does your website need to help you run?

We design websites and set up the tools behind them, from scheduling and payments to customer communications.

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